Your Home's Safety, Our Priority
Frequently Asked Questions
Find more valuable information about Native Eyes Home Watch. More questions?
Frequently Asked Questions
Based on discussions with our clients and people who are interested in our services, we have compiled a list of Frequently Asked Questions. These cover more information about Native Eyes Home Watch, our processes, services and qualifications.
What is Home Watch?
The National Home Watch Association defines Home Watch as “the visual inspection of a home or property looking for obvious issues.”
Are you a house sitter service?
No, we are not house sitters. Our core service includes periodic visits to your home based on a mutually agreed-upon checklist. Each visit is typically less than an hour, and our goal is to ensure your home is just as you left it upon your return. **Important note: House sitters usually lack the expertise to handle issues that may arise.**
What type of reporting can I expect from you?
Native Eyes Home Watch will email you a detailed report at the conclusion of every visit, with pictures of your property, regardless of if there’s a problem or not. any identified problems after inspecting both the interior and exterior of your home.
We have a neighborhood watch program. Doesn’t that do the same thing?
Neighborhood watch programs are generally passive and do not provide the same level of engagement with your property. We thoroughly check both the interior and exterior of your property, offering a more detailed inspection than you can expect from a neighborhood watch program.
Are your services expensive?
We believe our services are reasonably priced for the value we provide. Considering the potential damage from issues like leaks, pests, or squatters, our services are an excellent value. We offer a free consultation to discuss pricing for our home watch and additional services.
Are you a property inspector?
While we inspect your property, we are not property inspectors. Property inspectors provide detailed inspections during property sales, whereas we offer visual inspections looking for obvious issues.
What is Native Eyes Home Watch?
Native Eyes Home Watch is an insured, bonded, and accredited professional Home Watch service operating in Brevard County and the Space Coast Community. We inspect your property for problems or potential issues while it is unoccupied, providing a physical presence that remote alarm monitoring services cannot offer. You can contact us for most of your requests.
My alarm company provides security for my home. What value do you add?
While an alarm company monitors entry and fire alarms, they do not check for issues like broken pipes, mold, pests, or squatters. We identify these problems and notify you for guidance.
What are your credentials?
Native Eyes Home Watch is accredited by the National Home Watch Association (NHWA), ensuring we are bonded and insured for your protection. We also adhere to the NHWA’s Code of Ethics.
Do you provide keyholder services?
Yes, we offer keyholder services to coordinate access to your property for various situations at an hourly rate. Simply notify us of the date, time, and any specific instructions.
Can you help with contractor coordination?
Yes, we can provide access services and remain on-site for an hourly fee. Please give us at least 24 hours’ notice to schedule our personnel.
What type of notification will I receive if you find a problem?
If we identify a problem, we will immediately call the homeowner with a verbal report and a plan of action. Following our visit, we will send a detailed report with pictures and information about the problem. If immediate action is needed to prevent further damage, we will contact you to discuss the situation and necessary repairs.
Can you help with home maintenance services?
We provide home maintenance services and can refer you to quality contractors or vendors if needed. We also coordinate access to your property.
If you have a question that did not appear in our list of Frequently Asked Questions, please contact us! We would be happy to discuss any concerns or something we may have missed.
